ABOUT:

Learn how to prepare for and attend a PIP assessment – know what to expect, how to answer questions, and what to do if you disagree with the assessor's report.

This module explains what to expect from a telephone or face-to-face assessment. You will learn your rights about accessibility, being accompanied, recording and more. You'll also learn strategies for making sure you are properly assessed, and your right to challenge decisions based on a bad assessment report.

THIS MODULE WILL HELP YOU:

  • Understand the purpose and structure of the PIP assessment

  • Help you prepare effectively for the assessment

  • Understand your rights regarding asking for an assessment that suits your needs

  • Avoid common pitfalls around PIP assessments

  • Know what to do if your assessment is inaccurate or incorrect

MEMBERS' DISCOUNTS:

Benefits and Work members get unlimited access to our benefits guides, and 20% off our modules and bundles.

Visit the Benefits and Work website to find out more.

MODULE OUTLINE:

Our online modules are split into parts, and track your progress, so you can pause and resume your learning at times that suit you.
  • 1

    INTRODUCTION

    • Welcome

    • Learning outcomes

    • True or False?
  • 2

    PART 1: ABOUT THE ASSESSMENT

    • Where the assessment fits in the PIP process

    • What is an assessment?

    • Paper assessments

    • Quick quiz
  • 3

    PART 2: PREPARING FOR THE ASSESSMENT

    • The medical assessment and the PIP2 form

    • Arranging the assessment

    • Documents to have ready

    • Getting ready for an assessment

    • Missing your assessment

    • 'Good reason'

    • Face-to-face assessments

    • Telephone assessments

    • Video assessments

    • Recording the assessment

    • True or false
  • 4

    PART 3: ATTENDING THE ASSESSMENT

    • Questions you might be asked

    • Answering questions fully

    • Discussion task: A case study

    • Example answers

    • Telephone assessments

    • General tips on answering questions

    • Quick quiz
  • 5

    PART 4: AFTER THE ASSESSMENT

    • Getting your decision

    • If you are unhappy with your decision

    • Challenging a decision

    • Making a complaint

    • Activity: Responding to a decision
  • 6

    SUMMARY & RESOURCES

    • Summary

    • Further resources

WHAT OUR LEARNERS SAY:

5 star rating

Brilliant!

Annie Painter

I found this course very useful. It covered all the main points really well and the use of case study was helpful and interactive. It gave precise tips on ho...

Read More

I found this course very useful. It covered all the main points really well and the use of case study was helpful and interactive. It gave precise tips on how assessment is carried out, by whom and what happens afterwards for decision purposes. Well rounded, informative and clear. Brilliant!

Read Less
5 star rating

Enjoyable and Supportive

Lyn Hurst

An excellent learning tool towards getting PIP…and very supportive for learning… The module is user friendly and accessible.

An excellent learning tool towards getting PIP…and very supportive for learning… The module is user friendly and accessible.

Read Less
5 star rating

Easy to understand

Lynsey Cartwright

Another easy to understand training course. I know face to face assessments can cause a lot of anxiety and this will really help people to plan and prepare, ...

Read More

Another easy to understand training course. I know face to face assessments can cause a lot of anxiety and this will really help people to plan and prepare, to give them peace of mind.

Read Less